Listening skills are the most important skills to succeed in every communication. As the Russian proverb ever question general terms, that: People took three years of age to learn to speak, but it takes a lifetime to learn to listen. But in everyday life, very few people have the ability to listen, they were inadvertently missing an important communication skills and making the communication becomes less effective.
1, Focus on the communication
Communication is two-way interaction, you can not absorb what opponents communicate without focus.
Besides, you notice things around and lack of focus on the conversation will make the opponent feel uncomfortable, hardly sympathy.
You should focus on the communication by limiting the cause distractions such as phone off, find a quiet space to chat …
2, Absolutely not interrupted
We can make sure that , a person has a habit of interrupting others may not have the ability to listen well. Want to listen to good condition arises you have to let the opponent have “space” so to speak, instead devote their section.
Not only that, when you interrupt the enemy will cause discomfort, no longer want to share. To understand how best this one, you absolutely can put yourself in the position of the enemy to feel. Surely you do not like people who just always snatch your word, right?
3, Knowing when to listen
Because not what opponents can also speak directly to you. Thus in the process of listening, you need to use your mind to figure out the subtext that enemy wants to convey. For example, when the enemy invites you to go eat, maybe they were hungry, and you should not keep them to talk to you. Two people can completely switch to a different space to chat.
Surely everyone feel sympathy with someone who understands her. Besides, recognize the enemy’s subtext is also the basis help you to answer accordingly, pleasant audience. Understanding the enemy will help you avoid those words to offend or hurt them.
4, Do not judge and imposing enemy
Another important principle to acquire effective listening skills that you need to have an open mind can become a good listener. Because no one wants to talk to a conservative, took his idea to impose on others, require them to approve it and not speak their views.
Does not mean you do not have all personal opinion, you should limit your ego when communicating to really understand another person. Your opinion is not necessarily correct, the acceptance of others’ opinions will help you improve.
5, Know how to ask questions
Asking questions is how do you know that your opponent is watching the conversation, you’re listening to them and really care about what they say.
However you should remember that there should be art to ask questions, you should ask questions that show sympathy mixed with amazement as: “Really?” “Yes, so why” … to the enemy know you are interested in their story. At the same time, you ask the question correctly will cause the enemy to share more information on the topic in question.
Knowing how delicate question will show you are a good listener and interested others!
6, The body language
Besides you express your enemy is listening by asking questions, you also need to express what I was listening with body language. Through expressions such as surprise, emotion …; By actions such as posture toward the enemy, nodded when he heard the person say …
7, Giving personal opinion
Good listening skills is not that you will be silent throughout the conversation and hear opponents say. It makes the opponent feel like monologue.
Therefore, besides asking questions you need to give your personal opinion on their story. For example, “I used to like you,” “I completely agree” …. The enemy will feel the excitement and openness to share more. With comments styled “I see”, “I know” … take them to the end of the conversation, because they are a sign of the conversation ended.
Giving personal opinion about the story of their opponents is the claim that you were really listening to their stories.